Shipping & Returns Policy

Shipping Date

Once your order and payment have been confirmed, we will ship the merchandise within two to three working days.

However, there might be unforeseen circumstances of delay dispatch due to short stock. Please understand that each strap is in high demand and may require time for a new shipment to come in.

Stock is updated daily on the website, but in the case that you have ordered a product which is out of stock, you are free to make an exchange for another product, receive a full refund or you will be placed on a waiting list (usually under 25 days for new stock to arrive and be sent out). and will be prioritized for stock allocation before stores and new customer purchases.

Shipping Costs


Orders Over AUD$100: FREE

1 - 2 Straps: AUD$8.45 (incl. GST)

3 + Straps: $14.40 (incl. GST)

All Australia-wide orders are carried out through Australia post. 



Orders Over AUD$100: FREE

Orders Under AUD$100: $20 (incl. GST)


Your parcel will be shipped as a Standard Airmail through Australia Post, we can not provide a tracking number. If you would like a tracking number, please contact us prior to your shopping so we can arrange EMS (shipping fee will be much higher with this option).



We will accept your return or exchange of any unused merchandise in when:

  • You call or e-mail us your intention to return or exchange within 3 days of you receiving the merchandise if you have changed your mind. Shipping is at your cost.
  • You find any defect in any part of the products or you received different merchandise than what you ordered. In such instances, we will pay for the costs of return. Detailed photos of the defect are required when returning for this circumstance.

However, we will not accept your return:

  • If you use the merchandise once, and/or;
  • If you call or e-mail us after 3 days since you have received the merchandise.